Terms of Use

Payment

By credit card

Order your purchase via internet and pay online via a secure payment system of a bank. BuzzeBizz.com does not collect in any banking information. Only the server response from the bank is taken into account by our site that validates or not the order according to the status of your transaction.

When ordering by check

Download your order form and return it along with a check filled with instructions that you find when confirming your order by check..

When ordering by Transfer

Download your order form and send it to the following address contact(at)buzzebizz.com accompanied by the acknowledgment of transfer from your bank.

Once your payment approved by us, your products will be sent.

The exchange or refund

If an item does not suit you ...

You have a withdrawal period of 7 days after receipt to return your item.

To process your request, thank you to remember your order number and your full contact at the back. For practical reasons we ask you to contact us to issue you an RMA number visible on the package. For this you can contact us by mail or telephone and we will reply the same day the following day to process your request as soon as possible. The return shipping in case of withdrawal shall be borne by the customer.

All returned items must be absolutely in its original packaging and in good condition, at its own re marketing. If these conditions are met then you can request an exchange or refund. If this is not the case the return will be refused and you must pay for return postage so that we can return the product.

In accordance with the provisions of Article L121-20-2 of the Consumer Code, the right of withdrawal may be exercised on the headphones eg for reasons of hygiene. The kits to be glued or used screen protectors can not be resumed.

If this is an error on our part ...

Certainly we will ask you to return the product and we will ship the right products in 24 hours if they are in stock. Otherwise we will propose a specific waiting period or a refund.

Delivery

Your package arrives at

BuzzeBizz.com undertakes to deliver the package to the address that was entered during the ordering process.

If your articles are "in stock" products are shipped within 24 hours unless otherwise noted. Products are generally shipped the same day the next day depending on time of order.

The delivery of the service provider is then 2 days, the projected delivery date is 3rd business day from the date of your order.

Your package arrives damaged or is lost

In case of damage:

Specifically, if damaged you must make a reservation at the reception. If you no reservation Post classify our claim no action and we can not refund your product is damaged or you trade as the Post's investigation will decide in a deterioration post delivery.

If you have not made a reservation upon receipt of the package you have three days to publicize the problem to the carrier as required by Article L.133-3 of the Commercial Code or by writing a PV finding at the counter or by letter.
If you do so within 24 to 48 hours at the counter you can return the product without having to pay restocking fee..

If the parcel is lost:

In case of loss of the package, please contact us as soon as possible in case of non receipt abnormally long. We manually verify each package but if we missed a problem please contact us.
In this case a very precise procedure and are required to do within 30 days after shipment notification: 
- We open the mail survey.

- Post's investigation (within a maximum of 20 days, often about ten days)

- Once the response given the Post:

• If the Post concluded that the package has been delivered to your address or a neighbor as expected the new regulations of the Post Office, you can not get a refund,
• If the Post concluded the loss of the package, we will reship the goods within 24 hours subject to availability. Otherwise, a refund will be offered to you.

Availability

Our product offerings and prices are valid until they are visible on the site.

If an item is not available due to an error in stock or due to multiple simultaneous orders of the same product in limited quantities you will be notified within minutes or hours. You will be given a wait of about 10 to 12 days for delivery depending on the product. You will have a choice between asking for a refund or wait for resupply.

Prices are quoted in euros, excluding postage and processing of your order.

The products can be removed at our warehouse.

The after-sales service

BuzzeBizz.com is not responsible for loss of data not explicitly guaranteed, normal wear and tear of our products, improper use or lack of maintenance, nor damage caused by external causes product (lightning, flood, falls, ...).

After agreement to return the product you have 15 days to return. Beyond that period the return will be refused. For practical reasons we ask you to contact us to issue you an RMA number visible on the package. For this you can contact us by mail or telephone and we will reply the same day or the next day to process your request as soon as possible.

While it is clearly evident that the returned product has been subject to misuse, lack of maintenance or any other reasons similar to misuse or non-voluntary return will not be accepted and you must pay the return postage so that we can return the product. On our site alone electronic products are guaranteed for one year after delivery.

In case of difficulties in implementing this contract, the purchaser may, before any legal action to seek an amicable solution with the help of one or more advisers chosen by it.

It is recalled that in general and subject to the discretion of the courts, the provisions of this contract relating to the guarantee contract that requires the buyer to honor its financial commitments to the seller.

In case of dispute or a dispute, French law applies.

Tariffs

All orders placed on our sites and delivered outside of France may be subject to taxes and customs duties that are imposed when the package reaches its destination. These duties and possible taxes related to the delivery of an item are your responsibility and your responsibility. We are not required to check and inform you of duties and taxes. To know them, you should check with the relevant authorities in your country.

Order tracking

By ordering our site you agree to receive messages or information tracked your order from our customer service. And you also agree to receive any discount for your next order. This mail is a message from customer service and in no way you will not be placed in any mailing list or newsletter list.